Q: What is filesFLASH?
A: filesFLASH is a service for transfer, storage, and distribution of your files..
Q: Is filesFLASH service free?
A: As free user, you can upload files up to 1GB and download files up to 1GB! in a day.
Q: How can i upload files?
A: It's very simple. Click "Upload files" button, then click "Choose file", use file explorer to search, pick the file, and after picking it, click "Upload". After upload finishes, you will receive your file download and deletion link.
Q: How can i delete files?
A: You can delete files with unique link, that you get after upload process completes. Also you can delete files from your account "My Files" section.
Q: Why do I need to register with filesFLASH?
A: To use our service, we require you to create an account and set up your virtual drive. This allows you access to your files from any laptop or PC connected to the Internet, just by entering your email and password. Your files are kept safe within your account until you decide to share them.
Registration is free, easy, and takes seconds to complete. There's no need to enter your credit card details.
Q: What is filesFLASH account verification?
A: Once you have signed up for a filesFLASH account, you need to verify it prior to getting access to filesFLASH services and features.
Q: Why do I need to verify my filesFLASH account?
A: Account verification confirms that the particular e-mail address, which you have entered while creating an account, is your actual e-mail address and ensures that you have access to it.
Only verified users can access their filesFLASH accounts and upload files and folders, preview files, leave comments to files, or use other essential features of the service.
Q: Can I store personal files on filesFLASH?
A: Yes, all files you upload to filesFLASH are hidden from others and only you are aware of them untill you share the file download link with someone else.
Q: I can't log into my account, what should i do?
A: If you can't enter your account, use the password reminder function. If you don't receive a confirmation e-mail, please contact our support.
Q: Which files can I upload and what is the maximum file size?
A: You can upload any files (EXE, MP3, MPEG, AVI, RAR, ZIP, JPG, etc.), the maximum file size is up to 5GB!
Q: How long do you keep my files?
A: filesFLASH offers a long term storage of files - 90 days since its last download for regular accounts and unlimited for the owners of premium accounts with limited storage space. In case you ordered premium with unlimited storage space - We'll delete files after 180 days from last download. Files that violate copyright laws or containing any illegal content will be removed immediately, as soon as they are discovered. If you find such files on filesFLASH servers, we would appreciate it if you tell us about it.
Q: Can I delete my uploaded file at any time?
A: Of course you can! Once you upload the file, you will receive a unique link to download the file, you can send to whomever you want, and a unique link to delete a file, you should keep for yourself. To delete a file - just click on the link to delete a file! As registered user, you can delete your personal files with the file manager in your personal account
Q: What are the limits for downloading files from filesFLASH?
A: If you are free user, you can simultaneously download only a single file and there is a download speed limit. As Premium-user you can download files with download managers in multiple threads with now download speed limitation, each with resume download support.
Q: Why is my upload speed low?
A: Download and upload speed may be limited by your ISP. To get priority in uploading, get a Premium-account or try to upload a file later. If you already have Premium, you will be able to download files in multiple threads by using download manager.
Q: Your system reports that I download files or that I have already downloaded too much. But I have not downloaded anything! What is wrong?
A: Our system uses your IP-address in order to count the number of downloads. If you receive such message and you really have not downloaded anything, then you probably use a proxy server, which is simultaneously used by other people. You should disable the proxy server. If your provider does not allow it - the only possible solution in this case is to buy Premium-account. Premium-Account is used to recognize users cookies, instead of IP-address.
Q: What are the benefits of Premium-account?
A: With premium account you get: - Unlimited storage
- Upload/Download files without limitaions
- Unlimited download speed
- No capchas
- No Ads
Q: How much Premium-account cost?
A: You can check the cost and duration of Premium accountson on our subscription page..
Q: What payment methods do you accept?
A: We accept many payments methods. Full list is available on our subscription page.
Q: I'm afraid to buy Premium account, are you sure it's safe?
A: Absolutely. All your data is transfered through encrypted channel. We do not collect any financial data of our users and do not store it.
Q: I purchased a Premium-account, but your system does not recognize me. What is wrong?
Q: Can i send premium-account to someone else?
A: Yes, you can, but make sure that only one person will use presented account, otherwise account can be suspended.
Q: My Premium account was automatically rebilled, but i don't want this to happen, what should i do?
A: You can remove automated rebills in your profile setting. After that, next subscription period won't be automatically prolongated.>